Our garments are crafted at Juno Studio in Milan by W and expert tailors. All made in Italy.
We use strictly natural materials produced by Italian companies of excellence, such as bamboo, hemp, nettle, cashmere, mohair, alpaca and virgin wool. We work jointly with renowned Italian textile companies to develop Eco sustainable fabrics for a conscious and sustainable way.
Made to order
We offer made to order, which means your chosen clothes will be made only following your order. This is the sustainable method that lets us reduce waste and create only as much as we need.
By contacting us you can order your preferred models and size among the items tagged ‘made to order’ in the product pages. Production time and costs vary depends on the selected model and availability of the materials.
You cannot return 'made to order' garments but we offer 'one year after service'. If you're unsure which size to choose and how they fit, we're happy to help you to choose right size for you before purchasing.
Yes, we ship all over the world, where UPS can reach. Shipping costs will apply, and will be added at checkout.
Shipping costs vary depends on your location and the volume of the item, you’ll find the accurate postage at checkout. We offer Free postage in Italy. This is the shipping cost per macro areas: • Italy - Free postage • Europe – From €25 • Extra EU – From €30 • US & Canada – From €35 • Asia – From €40 • Rest of world – From €45
It depends on where you are. 'Ready-made' orders are dispatched within 1-3 business days. Normally UPS take 1-2 days in Italy, 2-3 days to EU, 4-5 working days to the US and Asia (not accounting for customs delays). Delivery details will be provided in your confirmation email.
Tutti gli ordini consegnati al di fuori dell'UE possono essere soggetti a tasse e dazi doganali, il pagamento di queste tasse di importazione è di esclusiva responsabilità del cliente. Tutte le spedizioni destinate a paesi al di fuori dell'UE sono accompagnate da una fattura che dichiara il valore di la merce, come richiesto dalle normative doganali.
You can return your product up to 14 days after receiving your order except made-to-order garments. Please make sure that the products are not worn, washed or damaged. We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
1. Inviaci un email con il tuo numero d'ordine. 2. Imballate i vostri articoli nella confezione originale. 3. Invia il tuo pacco al seguente indirizzo. Juno Milano Via Patroclo 15 20151 Milano Italy
Una volta ricevuto e controllato il tuo reso, riceverai un'email di conferma. Quindi il rimborso verrà elaborato il prima possibile e verrà applicato un credito al metodo di pagamento originale. Sarà rimborsato solo il prezzo di acquisto di un articolo restituito. Eventuali dazi o tasse pagati, così come le spese di spedizione originali, non verranno rimborsati.
We are not able to directly exchange product. If you decide you would like a different item or size, you can place a new order. Once your original order is returned we will process a refund.
No it's not mandatory. But it is highly recommended. Indeed, it will allow you to find your history, edit your addresses and track your parcel online faster.
Absolutely not. We never have access to this information. It is the company Stripe that deals with it. Your data is completely safe.
We accept Visa, MasterCard and American Express cards. Alternatively, you can finalize your order with PayPal payment service.
The debit on your credit card comes within a maximum of 7 days after your order. All bank transactions are protected and managed by the stripe company.